Privacy Policy
Effective Date: 01/04/2024
Introduction
Origin Benefits is a technology company dedicated to safeguarding the information of our clients and their employees. We respect your privacy and prioritize data protection in all our operations. This Privacy Statement outlines how we collect, use, and protect data related to our clients and their benefit policies. We do not process or store personally identifiable information (PII).
We recognize that privacy is an ongoing responsibility and will update this Privacy Statement as needed to reflect changes in our practices or policies
Origin Benefits is headquartered in the UK. For any inquiries regarding our data protection practices, you can contact our Data Protection Officer (DPO) at the following:
James Akers
Data Protection Officer
Email: James.Akers@originbenefits.com
Alternative Contact: dpo@originbenefits.com
We strive to respond to all inquiries within 30 days.
Origin Benefits collects and processes benefit policy data provided by our clients to enable our services. This data may include:
- Details of benefit plans and policies offered by clients
- Eligibility criteria for employee benefits
- Plan options and coverage details
- Benefit Costs, Commsions rates and Fees
- High-level organizational data (e.g., total employee counts by location or plan type)
We use this data to:
- Create an inventory of benefits for our clients
- Ensure accurate benefits strategy
- Perform analytics for clients
We do not collect or process personal information (PII) of our clients' employees. We do not sell any client data to third parties and only share data with service providers essential to delivering our services.
Our website may collect limited technical information automatically, such as:
- IP address
- Browser type
- Operating system
- Pages viewed
This information is used to:
- Diagnose and resolve technical issues
- Understand visitor behavior
- Improve the design and functionality of our website
We have a legitimate interest in using this information to enhance the user experience.
We use cookies and tracking technologies to improve your browsing experience. Our Cookie Notice provides details about the cookies we use and allows you to manage your preferences.
We only share client data with third parties under the following conditions:
- When required to provide services (e.g., cloud hosting or data analytics)
- To comply with legal obligations or enforce our agreements
- To protect the rights and safety of Origin Benefits and its employees
- When engaging vendors or service providers who perform essential functions on our behalf
- To address emergencies or acts of God
- To resolve disputes or claims
Data is stored securely with third-party providers who adhere to rigorous security standards. These providers do not use or access the data for any purpose other than delivering the contracted service.
Although we do not process PII, Origin Benefits supports transparency and compliance with data privacy regulations such as the General Data Protection Regulation (GDPR). As such, clients retain full control over the benefit policy data we process.
Clients have the right to:
- Request details on how their data is used
- Request the removal of benefit policy data (subject to legal exceptions)
- Restrict processing of their data
- Object to processing
To exercise these rights, please contact us at privacy@originbenefits.com. We aim to provide reasonable access to your data at no cost within 30 days of your request.
Origin Benefits employs robust security measures to protect client data, including:
- Encryption of all stored and transmitted data
- Firewalls and intrusion detection systems
- Role-based access controls to ensure only authorized personnel access data
We are committed to maintaining compliance with data protection standards, including ISO 27001. For more information on our security practices, please contact us.
Client data is stored on secure servers managed by cloud providers in compliance with international data protection laws. We retain data for the duration of our business relationship and afterward for operational, analytical, and historical purposes.
Data can be deleted upon verified request from authorized representatives of the client. To learn more about where and how long your data is stored, or to request data deletion, please contact us at: privacy@originbenefits.com.
Our services are not designed for children under the age of 16. We do not knowingly collect or process data related to minors.
If you have any questions about this Privacy Statement or believe your privacy rights have been violated, please contact us at:
Email: privacy@originbenefits.com
If you are located in the European Union, you may also contact your country's data protection authority or the European Data Protection Supervisor.
This Privacy Statement reflects our commitment to safeguarding client data while delivering exceptional services. For more information, please contact us at any time.